Another email fail: You Can’t “Reply to All” 3

Nielsen, as in the company that does TV ratings and such, has removed the “reply to all” feature from their email client.  Read more about it here in this article. Their theory is that removing the “reply to all” feature will force people to really think about who should be copied on the message. IF you want to continue the thread with all involved, you need to actually add their emails back into the message.

Ok. I get it. People run around “replying to all” like crazy and especially if you manage several people this can clutter up your inbox. People use the “reply to all” feature to do some major CYA and often times it’s more about that than it is about actually keeping people in the loop. If people could understand when to do a “reply to all” and learn basic email etiquette I think we would be able to solve a great deal of the email overload problems. But to artificially impose rules which force a one size fits all solution seems shortsighted and not well thought out. Maybe Nielsen should just hire smarter people who can understand email etiquette? ;)

Sabrina Parsons
CEO, Palo Alto Software

About the Author Sabrina has served as CEO of Palo Alto Software since 2007. Read more »

RATE THIS ARTICLE 1 Star2 Stars3 Stars4 Stars5 Stars
Loading...Loading...

How to make faster, more informed business decisions

LivePlan: Online Business Planning Software

Your business is up and running, and now you’re laser-focused on growth. And you’re smart: you want to keep your finger on the pulse of the financial health of your business. But, you don’t have time to run reports or analyze endless spreadsheets.

What if you had an easy-to-use financial dashboard that gave you a visual overview of all your key business numbers? What if you could set up budgets and sales forecasts without sacrificing critical time away from your business?

This is where a powerful, yet easy to configure business dashboard comes into play. Click to learn more about how a business dashboard can help you grow faster and make smarter, more informed decisions.

Click to continue