Comments on: Flaws or Opportunities?

By: Jessica Paris

Jessica Paris — Wed, 21 Jul 2010 02:57:48 +0000

Hi guys! Yes, it really is true, customer relations is the basics of business. If you know how to deal with people very well and show concern to them, you would be able to win their trust and make them come back even after something has gone wrong because they would feel they are with a company that cares for their sake.

By: AVNeal

AVNeal — Wed, 14 Apr 2010 04:57:11 +0000

I found this article to be simplistic and concise. I have told my employees for years that it’s not just what issue you resolve, it’s how you resolve it. You resolve it professionally, with efficiency and with sympathy and empathy for the clients’ loss of productivity. Thank you for proving, once again, that Customer Service and Professionalism still live with integrity.

By: Ria

Ria — Fri, 18 Sep 2009 15:24:42 +0000

handling customer service is both a flaw and opportunity at the same time.

By: Handling customer service: is it a flaw or an opportunity? | Business in General

Tue, 18 Nov 2008 16:42:58 +0000

[...] Read our latest Global Entrepreneurship Week article on Bplans.com discussing customer service as a flaw or opportunity. [...]