growing
Elizabeth Saunders

13 Ways to Surprise and Delight Your Customers Today

by Scott Gerber

From handwritten notes to just-baked cookies, a simple gesture can go a long way toward shoring up customer loyalty in a competitive marketplace. Even just a quick phone call can do more to earn your customers’ long-term trust than any coupon or discount code—really. To find out which methods have been most effective for my... Read more »

planning
Lack of market research sunk Zanade Mann's business, but she learned from her mistakes and you can too.

Lessons Learned: Lack of Market Research Sunk My Business

by Lisa Furgison

Zanade Mann has always had an entrepreneurial streak. It all started when she was 8 years old: The young entrepreneur started selling candy bars door-to-door, and never lost the bug. Like many entrepreneurs, she wound her way through the corporate world for a few years, with a stop in the insurance industry. When she was... Read more »

starting
How to Start a Nonprofit

How to Start a Nonprofit

by Angelique O'Rourke

Starting a nonprofit is one of the most rewarding ways a person can spend their time— and it also requires thorough planning and solid dedication. It’s exhilarating to imagine all that you’ll accomplish when you’re up and running, but there are a number of essential steps you’ll need to take to get you there. When... Read more »

starting
4 Things You Might Not Think to Investigate Before Buying a Business

4 Things You Might Not Think to Investigate Before Buying a Business

by Lisa Furgison

If you’ve got your eye on a new business, you’ve got a lot of research to do. We know you’ll ask for financial records, look into the economic stability of the area, and be critical of the asking price, but it’s hard to uncover everything there is to know about a company. To make an... Read more »

growing
DTScover

Think Like a Marketer and Sell Like a Superstar

by Noah Parsons

Marketing and sales have changed dramatically over the past few years and every business, regardless of size, must adapt. Join John Jantsch, best selling author of Duct Tape Marketing, as he explains how business owners and marketers alike must take the best of marketing and best of selling to create the perfect mix that attracts... Read more »

growing
JCPenney Marketing Mistake

The 4 Biggest Business Mistakes of All Time (and What You Can Learn From Them)

by Michael Kerr

When I was starting out in business I was naïve. Strike that—I was clueless. In fact, I knew less than nothing about running a business, and I didn’t even know that. Back then, in my 20s, I dove headfirst into everything I did, arms and legs flailing. I was all heart and no homework. I... Read more »

growing
Steve Stoute

Ideas Make or Break Your Business

by Caroline Cummings

I don’t know about you, but I come up with a new idea every day. However, ideas without execution are merely thoughts in one’s own head. The writer Ralph Waldo Emerson said it best: “Ideas must work through the brains and arms of men, or they are no better than dreams.” Ideas are key to... Read more »

funding
How to Get a Business Loan

How to Secure a Business Loan: Tips From a Banking Executive

by Lisa Furgison

If you need to secure a loan for your business, you'll want to be prepared. Check out these tips from the head of business banking at Fifth Third Bank. Read more »

growing
4 Tax Filing Tips For New Startups

4 Tax Filing Tips for New Startups

by Deborah Sweeney

Small businesses, welcome to Uncle Sam’s favorite time of year! Though it may be Uncle Sam’s favorite, tax season is often less than anticipated with entrepreneurs, especially if you’re new to filing taxes for a business. How soon do I need to start hanging onto receipts? How should I tax my LLC? What can I... Read more »

growing

How 5 Million Small Businesses Make and Save Money

by Andrea Vedder

Intuit, the makers of the accounting software QuickBooks and QuickBooks Online, recently pulled from their customer base of nearly 5 million entrepreneurs and the download activity in the Inuit App Center to figure out how small business owners are managing their companies and staying productive. What tools are they using, and what choices are they... Read more »