The customer may not always be right, but there's never an excuse for treating someone poorly.

How to Run a Business in Prison (Orange is the New Black, Season 2)—Minor Spoilers

by Jonathan Michael

The Netflix original series, Orange is the New Black, takes a gritty, poignant, and hilarious look at life inside a women’s federal prison. The show premiered in 2013 to critical acclaim, and in June 2014 Netflix released all 13 episodes of its second season. The show recently won the Critics’ Choice Award for Best Comedy... Read more »

What I learned from appearing on Shark Tank

What I Learned From My Appearance on Shark Tank

by Lisa Furgison

It’s not everyday that a television producer handpicks you to appear on ABC’s hit show “Shark Tank,” but that’s what happened to entrepreneur Kelly Costello. Costello is the founder of Puppy Cake, a company that sells boxed cake mix for dogs. It’s a lot like the do-it-yourself Betty Crocker cake mix, except the ingredients are changed... Read more »

Business ideas

Is Your New Business Idea Worth Pursuing?

by Arlene Soto

I have so many new ideas for my business. How do I determine which ones are the best to pursue? Most business owners want their business to grow, and often growth includes consideration of new products or services. Sometimes, though, brainstorming new possibilities interferes with maintaining the core business by distracting the owner from focusing... Read more »

What I wish I knew before I started my business

What I Wish I’d Known Before I Started My Business

by Lisa Furgison

If you’re about to start a business, you’ve probably read several how-to books looking for advice on how to be successful. While researching is a great first step, there are some lessons that you won’t find in a book. You need to hear from business owners who have been in your position, who started a... Read more »

Running a business can be like running a marathon- goals can be your mile markers a long the way.

The Importance of Setting Goals in Business

by Arlene Soto

Why is it important to set business goals? Goals are powerful—they can focus attention on achieving desirable outcomes. In business, one desirable outcome would be profitability. Profitability does not happen without making sales, plus correctly managing expenses. Employees prefer to know what management expects them to accomplish, and goals provide that direction. The human brain... Read more »

Museum of Modern Art Non Profit Business

How to Write a Nonprofit Business Plan

by Angelique O'Rourke

Starting and running a nonprofit is an exhilarating experience, but it also requires thoughtful planning and execution to be successful. Nonprofit organizations share many overlapping needs with traditional for-profit ventures, including the need for a good business plan. At some point in the process of starting or managing your nonprofit, you will probably realize that... Read more »

Lightbulb hatching out of egg trimmed

10 Ways to Turn a Business Idea into a Reality

by Scott Gerber

Coming up with great ideas is easy. It's putting those ideas into action that's difficult. Read more »


Here’s An Idea: Make Money From Your Empty Office Space

by Tom Reynolds

Whether you have an empty desk, a vacant office in your building or even a dedicated room in your house, don't sit on valuable space when you could be making it work for you. Read more »

Startup time management

Logging Time: The Ambitious Entrepreneur’s Savior

by Matt Clark

For entrepreneurs, wasting time is akin to sneaking snacks while on a diet. You might spend a few minutes checking email, a few minutes on this project, a few minutes on Facebook, or a few minutes “learning” by reading useless articles. Before you know it, you’ve put in a 10-hour day accomplishing nothing. The solution? Keep a time log for seven days. Read more »


Head, heart and hands: Three essentials for startup success

by JasonS

Starting up a business requires a diversity of assets. First-time entrepreneurs often feel anxious when they think about all the factors that must play a role if their ideas are ever to get off the ground. In their minds, success or failure seems to hinge upon finding deep-pockets funders, expert mentors, willing publicizers and other... Read more »