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Considering Buying a Franchise? Watch This First

by Andrea Vedder

If you are thinking about opening a franchise, be sure to watch our Google Hangout on "How to Choose a Franchise That's Right For You" first. Read more »

Woman Rating Customer Service on Tablet

Tips for Tracking Customer Satisfaction

by Palo Alto Software

Although metrics are just measurements and they can't give the specific feedback from customers, they visually help the team get a perspective on our level of success in keeping our customers happy. Read more »


It’s all about the money, money, money!

by Palo Alto Software

Tim has taken us through what a business plan is, how to just jump in and get started, how to hone your strategy and focus… now it’s time for the reason why you started a business in the first place. Money! Knowing how much money you have and how much you need are two important... Read more »


The Secret of Successful Marketing

by Carolyn Higgins

Article by Carolyn Higgins You’ve been in business a while.  You’ve been buying advertising, tweaking your website, spending a fortune on yellow pages and attending all kinds of networking groups. Yet your pipeline is empty; you don’t know from  where your next job, project or sale is going to come– or even if it will... Read more »

Photo by Sujit kumar

Accountability IS Success!

by Brenda Mahoney

I don’t know about you but I love Spring.  To me it’s a clean slate; a fresh start.  It’s a chance to make life better and be more successful.  Have you ever wondered why some people are more successful than others or seem to accomplish more?  I wondered the same thing and this year (as... Read more »


Be realistic when you set your measure of success

by Tim Berry

All of us plan for success in our businesses. That IS the goal after all. To be successful. But how exactly do you determine IF you have succeeded? Regardless if you are a start up or an established business, you need to establish, right up front, during your business planning process, what success will look... Read more »


Pay Attention when your Business Plan says NO

by Tim Berry

I’m sure almost everyone is familiar with the story that Thomas Edison discovered 99 ways to NOT make a light bulb. That’s 99 no to reach 1 yes. The point here is that a negative result, proving something didn’t work or was not so, is just as valuable as a positive result. Sadly, scientific research... Read more »


Easy, But Great, Local Marketing

by Sabrina Parsons

as posted on MommyCEO A neighbor down the street from my house has been doing a fairly extensive remodeling project this summer. As fellow home owners my husband and I have been curious and always try to peek at the house to see what is being done. There is, of course, a little sign on... Read more »


Success of the Kindle

by Tim Berry

I’m watching the Kindle for several reasons. First, I own one, I use it and I like it. Second, it’s an interesting new venture: a big, powerful company moving into a new but contiguous market. Third, it’s an interesting product category: the e-reader. I’ve been interested in that idea for years, but it hasn’t (until... Read more »