growing

What is a TweetChat?

by Greta Feldman

TweetChats are a valuable tool for small businesses, whether those businesses are acting as participants or hosts. Read more »

planning
LivePlan-Pitch-Page

One Easy Trick to Get Your Business Plan Done in Under an Hour

by Caroline Cummings

Writer's block? It turns out that starting and finishing your business plan is a whole lot easier than you thought. Read more »

Tweeting a Hashtag

Today From 9am–10am PDT: #askadeveloper Your Programming Questions

by Andrea Vedder

In honor of National Programmer's Day, we invite you to join us on Twitter with your computer programming questions today for the first-ever Bplans #askadeveloper Tweetchat. Read more »

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Screen Shot 2013-09-04 at 10.58.01 AM

8 Ways Your Social Media Strategy is Like a Fantasy Football Draft

by Bailey Koharchick

In Social Media, as in Fantasy Football, you can’t go far unless you know where the goalposts are. Each requires planning, strategy, and passion. Here are the top 8 reasons your social media strategy is like your NFL Fantasy Football draft. 1. You’ve Got Your Superstars “Facebook? Psh. Five bucks says I got more retweets than... Read more »

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Customer service woman on headset gives OK

4 Tips to Go Above and Beyond With Customer Service

by Emily Green

Today's consumers expect great customer service and if they don't find it, they'll spend their money elsewhere. What can you do to go above and beyond to ensure customers not only buy from you, but also recommend your business? Read more »

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on the phone

My Mom Is Twitter Offline

by Cidnee Stephen

My mom has taken on the role of communicator in our family for at least as long as I have been alive. Read more »

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Follow

Why should anyone follow your business on Twitter?

by Palo Alto Software

If you own a business, you probably have heard how you have to “do social media” if you want to get ahead. Create a Facebook page, a Twitter account and start amassing “likes” and followers and somehow the money will start rolling in. But did you ever stop and think, why? Why would somebody want... Read more »

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viral

8 Ways to Help Your Tweets Go Viral

by Tara Hornor

It’s the dream of every business to have a social media campaign that goes viral. Everyone wants to have that retweetable quality that spreads across the Internet in a flash. The 30 minute Kony 2012 video has been viewed over 100 million times in 200-plus countries, garnering 3.5 million financial pledges for the non-profit organization... Read more »

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tweetchat

How can Twitter chat help your business?

by Theresa Smith

One of the best ways for small businesses to build their networks and increase their influence is by participating in Twitter Chats. Twitter chats are Twitter-based conversations that anyone can participate in and are kept on track through the use of a #hashtag, or topic with a hash symbol (“#”) at the start to identify... Read more »

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Lina West

Some Thoughts about Protected Twitterstreams

by Lena West

My team and I make it a practice to look at the profile page of every single person who follows me on Twitter. We do this for several reasons: Read more »

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Comparing Twitter and Facebook Stats

by Tim Berry

I don’t know how far I would go with this, but it certainly got my attention, and the site it came from looks very good, too. This Infographic compares Facebook to Twitter in terms of use, demographics, and activities. You can click the picture for a larger view. And let me clearly thank Dave Larson... Read more »

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Business Idea: A Twitter Add-On

by Tim Berry

The problem with this idea is that I’m not sure how you’d make money doing it, but it’s a web app I wish existed, so maybe this suggestion is useful to you. It’s related to twitter. And it would use both the Twitter and the klout.com APIs (application programming interfaces). I want to be able... Read more »

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3 Worries on Social Media and Business …

by Tim Berry

I keep running into people who insist that every business, every business owner, every manager, every job seeker and everybody else should be developing his or her web presence. You should have a blog. You have to be on Facebook. You have to be on Twitter. You know what I mean. Yes, I agree that... Read more »

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Step-by-Step to Getting Started in Twitter

by Tim Berry

The other day somebody asked me how to get started on Twitter. I decided to write my answer down and post it here, because I thought it might be useful to others. If you’re already a Twitter user, then this post is probably not for you. Sorry. If you aren’t a Twitter user and don’t... Read more »

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Read Ann Handley on Twitter vs. J-school

by Tim Berry

I’ve been meaning to post about this for months now: Ann Handley’s Everything I Need to Know About Twitter I Learned in J School. If you’re using Twitter, you should read it. Ann doesn’t just give us a great list. She also gives us great examples. And if you’re not using Twitter, it’s still kind... Read more »

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Twitter, Mobile Gadgets, Tablets and eBooks

by Tim Berry

Fashionable. Trendy. New. Different. Important for entrepreneurs. Of course you don’t need to always be new and exciting, or different or trendy, to make a successful new business. Just do something well, offer value, do something people want and will pay for; that’s a really good start. Think of the restaurant business. Just because there... Read more »

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More Women Than Men in Social Media

by Tim Berry

I found these very interesting statistics on Huffington Post yesterday. The post was titled Women Dominate Most Social Networking Sites. This is according to a survey sponsored by Pingdom, a network uptime monitoring business. The chart here gives us the interesting, detailed breakdown, by site name. I’m not sure what, if any, conclusion to draw,... Read more »

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frontpage-bird

10 Savvy Updates for Twitter

by Cidnee Stephen

What makes social networking so exciting right now is that “the book” is still being written. What I mean by that, is that people are finding a multitude of ways to use tools like Facebook, LinkedIn and Twitter to promote themselves and their businesses. Are they producing the intended results? In many cases, the answer... Read more »

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Statistics: Twitter and Blogging Go Together

by Tim Berry

I thought so, and now there’s data to go along with my hunch. In Social Media Users Profiled on the Marketing Profs blog, something called BIGresearch gives some statistics on social media usage, including this chart showing cross usage of different social media sites. The way I read those numbers, blog posters are more likely... Read more »

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5 Reasons Why Twitter’s Growth Cannot Be Stopped

by Tim Berry

I don’t know that anybody is arguing this point anymore, but I thought I would pass on this Mashable post from yesterday titled 5 Reasons Why Twitter’s Growth Cannot Be Stopped. This is pretty much a given in our constantly changing business environment. Not that every company must necessarily restructure its strategy to accommodate Twitter,... Read more »