What is a TweetChat?

by Greta Feldman

TweetChats are a valuable tool for small businesses, whether those businesses are acting as participants or hosts. Read more »


One Easy Trick to Get Your Business Plan Done in Under an Hour

by Caroline Cummings

Writer's block? It turns out that starting and finishing your business plan is a whole lot easier than you thought. Read more »

Tweeting a Hashtag

Today From 9am–10am PDT: #askadeveloper Your Programming Questions

by Andrea Vedder

In honor of National Programmer's Day, we invite you to join us on Twitter with your computer programming questions today for the first-ever Bplans #askadeveloper Tweetchat. Read more »

Screen Shot 2013-09-04 at 10.58.01 AM

8 Ways Your Social Media Strategy is Like a Fantasy Football Draft

by Bailey Koharchick

In Social Media, as in Fantasy Football, you can’t go far unless you know where the goalposts are. Each requires planning, strategy, and passion. Here are the top 8 reasons your social media strategy is like your NFL Fantasy Football draft. 1. You’ve Got Your Superstars “Facebook? Psh. Five bucks says I got more retweets than... Read more »

Customer service woman on headset gives OK

4 Tips to Go Above and Beyond With Customer Service

by Emily Green

Today's consumers expect great customer service and if they don't find it, they'll spend their money elsewhere. What can you do to go above and beyond to ensure customers not only buy from you, but also recommend your business? Read more »

on the phone

My Mom Is Twitter Offline

by Cidnee Stephen

My mom has taken on the role of communicator in our family for at least as long as I have been alive. Read more »


Why should anyone follow your business on Twitter?

by Palo Alto Software

If you own a business, you probably have heard how you have to “do social media” if you want to get ahead. Create a Facebook page, a Twitter account and start amassing “likes” and followers and somehow the money will start rolling in. But did you ever stop and think, why? Why would somebody want... Read more »


8 Ways to Help Your Tweets Go Viral

by Tara Hornor

It’s the dream of every business to have a social media campaign that goes viral. Everyone wants to have that retweetable quality that spreads across the Internet in a flash. The 30 minute Kony 2012 video has been viewed over 100 million times in 200-plus countries, garnering 3.5 million financial pledges for the non-profit organization... Read more »


How can Twitter chat help your business?

by Theresa Smith

One of the best ways for small businesses to build their networks and increase their influence is by participating in Twitter Chats. Twitter chats are Twitter-based conversations that anyone can participate in and are kept on track through the use of a #hashtag, or topic with a hash symbol (“#”) at the start to identify... Read more »

Lina West

Some Thoughts about Protected Twitterstreams

by Lena West

My team and I make it a practice to look at the profile page of every single person who follows me on Twitter. We do this for several reasons: Read more »