There’s a great place for lunch, right near the office. I find myself going there at least three times a week because it’s affordable (under six bucks) and VERY healthy. Let’s call this restaurant “Yummy.”
So at least three times a week I call Yummy to place an order so that it’s ready for me when I get there to pick it up. I don’t have a lot of extra time these days, especially for anything that takes me out of the office during the day. So here is the routine when I call Yummy:
1. Dial–get busy signal
2. Keep hitting redial for 10-15 minutes
3. Finally get through and get told by an annoyed person “You are going to have to hold for at least 10 minutes”–get put back on hold before I can answer
4. Put phone on speaker and wait
6. Finally talk to a person and place my order
OK, so why do I put myself through this? I want something healthy for lunch and I don’t have time in the morning to pack a lunch. Will I continue to frequent Yummy? No. Every time this happens I get more annoyed. I even emailed their office (they are a local restaurant) and let them know this was happening — but got no response at all.
Why would they risk losing a good customer like me? I am their IDEAL customer. I frequent the place three to four times PER WEEK. Shouldn’t I get preferred treatment? Shouldn’t they want to take my order and my money? But maybe they don’t need no stinking customers!
Like this article? Please share it:
How to make faster, more informed business decisions
Your business is up and running, and now you’re laser-focused on growth. And you’re smart: you want to keep your finger on the pulse of the financial health of your business. But, you don’t have time to run reports or analyze endless spreadsheets.
What if you had an easy-to-use financial dashboard that gave you a visual overview of all your key business numbers? What if you could set up budgets and sales forecasts without sacrificing critical time away from your business?
This is where a powerful, yet easy to configure business dashboard comes into play. Click to learn more about how a business dashboard can help you grow faster and make smarter, more informed decisions.Click to continue