Scott Gerber is the founder of the Young Entrepreneur Council (YEC), an invite-only organization comprised of the world's most promising young entrepreneurs. In partnership with Citi, YEC recently launched BusinessCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.
Sure, you could email customers after every transaction to evaluate their experience. But that seems clunky and time consuming. In order to figure out the best ways to get the information you need without the hassle, we asked five entrepreneurs from Young Entrepreneur Council (YEC) what methods or tools they recommend for surveying customers. Here’s what they had to say: 1. Wufoo... Read more »
What is one tip you have for getting a brand-new product into major retail chains? Getting a new, untried product into the market is tough. Major retail chains may not want to gamble on something brand new. To learn how other entrepreneurs managed to get their shiny new products into major chains around the country,... Read more »
Like any other business, there’s a lot to consider when purchasing a franchise. Does starting your own business yield more long-term rewards, or is buying a franchise a better choice? To find out, we asked eight founders from Young Entrepreneur Council (YEC) their thoughts on the subject. Here are their answers are below. Q: I’m thinking about buying a franchise.... Read more »
It’s your company—and you’re the one who has the most at risk, financially and otherwise, if it fails. But you’re also in the unique position of setting the tone for what will hopefully be a thriving business. The question is, how do you decide what your own salary should be? We asked 12 founders from the Young... Read more »
What do you do when a customer threatens to leave your product or service? Some companies don’t respond at all, while others reply with an exit survey. But for early-stage companies, trying to win them back—and learn from their feedback—is often a better strategy. To learn what works best, we asked 10 founders the following: What is one... Read more »
With the ease of data collection in today’s technological landscape, it’s easy to get bogged down in performance metrics. But "more numbers" doesn’t always translate into a better understanding of what your company needs. Read more »
When it comes to customer support, doing the little things can go a long way. But how do you keep it simple and cast a rippling effect? Read more »
When launching a new product, getting the right funding is key. But other than traditional sources, like loans, venture capital, and angel investments, how can you get the cash you need to grow? Some people would say, “Easy—crowdfunding.” But that’s just the tip of the creativity iceberg. We asked nine company founders the following question: What is one creative... Read more »
There are certain things that parents are uniquely equipped to teach their children. Most of those things, of course, are not about business. Yet, many of them can be applied to the working world. Below, eleven entrepreneurs from the Young Entrepreneur Council (YEC) share lessons they plan to teach their kids, and/or lessons they learned best from their parents. 1. Never Quit As entrepreneurs, we face the highest of highs... Read more »
From handwritten notes to just-baked cookies, a simple gesture can go a long way toward shoring up customer loyalty in a competitive marketplace. Even just a quick phone call can do more to earn your customers’ long-term trust than any coupon or discount code—really. To find out which methods have been most effective for my... Read more »
We asked nine company founders what unexpected things they found themselves needing lawyers for in the early stages of their startups. Here's what they had to say. Read more »
Not all people learn the same way. Neither do your employees. In order to run the best company possible, it's important to understand how your employees learn and work. Read more »
Just because an employee has been around for awhile doesn't mean they're delivering the same results as before, or that they're a match for where your company's headed as it grows. Read more »
It may seem like everyone is a proponent of crowdfunding now, but sometimes, it’s actually not the best option for your business. Turns out asking a large group of strangers for funding isn’t all it’s cracked up to be—depending on your business, of course. We asked a panel of nine entrepreneurs the following question: What’s one good reason... Read more »
Companies like Facebook and Google are known for the extraordinary benefits they offer employees. Although you may not have that kind of budget, you can get just as creative—for less. Read more »
Coming up with great ideas is easy. It's putting those ideas into action that's difficult. Read more »
Flextime options and casual dress in the workplace are hallmarks of modern business—or are they? I asked ten new and successful entrepreneurs for their take. Read more »
Having long-term vision is one of the keys to good leadership, and necessary for any successful business. With long-term visions come long-term projects—and the longer-term the project, the harder it is to manage your team's progress towards completing it. Read more »
A good partnership deal can take your business to the next level, and no business is too new or too small to start looking towards the future and considering potential partnerships. Read more »
After logging a few long days and working hard, your employees can start to lose their juice. How do you keep your employees motivated when there's a big project or deadline? Read more »
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