“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well”—Jeff Bezos The importance of online reputation management cannot be understated. Thanks to sites such as TripAdvisor, it’s easier than ever for customers to post their comments and criticism online. And, as many businesses... Read more »
Does your business have a positive online reputation? It is important to cultivate a positive online reputation, and know how to respond to criticism.