Sara Prentice-Manela is a technical writer with experience creating systems for effectively conveying complex ideas, from face-to-face teaching to help systems, infographics, blogs, and videos.
What kind of business is right for you? We lay out the top new business ideas for different personalities and situations. Home based business ideas: Low-cost, low-risk Some kinds of legitimate businesses are easy to start on a small budget. A consultant, for example, is anyone who knows how to do something better than others,... Read more »
The Break-even Analysis is a simple calculation that lets you determine how much you need to sell, monthly or annually, to cover your costs of doing business – your break-even point. Below this sales level, you’re taking a loss. Above it, you have a profit. Example Say you’re selling boxes of candy bars at $1... Read more »
Palo Alto Software recently conducted a survey of customers about their business planning efforts and needs. While some of the findings were predictable, others offer lessons for entrepreneurs trying to get started, as well as those trying to get back to fundamentals. The following article highlights three areas of planning our respondents found challenging, and... Read more »
Did you know that problems with your products are not necessarily going to make your customers dissatisfied? At least, not in the long run. Instead, they can provide an opportunity to turn customers into evangelists for your customer service. Think about this common scenario: you boot up your computer, ready to work (or play a... Read more »