Action Plan

Action Plan: What’s Going to Happen? When?

I call it an action plan but in some ways that’s just another buzzword. The real flesh and bones of your plan is what’s going to happen, when, who’s going to do it, how much is it going to cost, and how much sales will it generate. Strategy is nice, but the real plan-as-you-go business...


The Plan Review Schedule

Here’s one element of the plan-as-you-go business plan that you won’t see automatically on most other business plan outlines or formats: the review schedule. One of the lesser know, but more important, facts about planning is that every business plan needs a review schedule. People have to know when the plan will be reviewed, and...


Identify Important Assumptions

Identifying assumptions is extremely important for planning process and the plan-as-you-go business plan. Planning is about managing change, and in today’s world, change happens very fast. Assumptions solve the paradox between managing consistency over time, and not banging your head against a brick wall. Assumptions might be different for each company. There is no set list....


Develop Metrics

Metrics are a critical element of the plan-as-you-go business plan. The planning process requires pulling people into the regular review schedule and helping them care about performance and results. For that, you need to develop metrics. Recently I listened to an HBR Ideacast interview with Patrick Lencioni, author of The Three Signs of a Miserable...


The Magic of Metrics

I love metrics. Metrics in business means some specific set of numbers you measure and get measured by, ideally numbers that anybody can understand. You know you have metrics when you find yourself checking the numbers every morning, every day, or every hour. I think it’s a good thing. It makes a game of it. You...


Key New England Patriots Stat: Restroom Wait Time for Women

How Analytics Help Build this Champion Posted by Tom Davenport on January 31, 2008 8:54 AM Last spring, on baseball’s Opening Day, I confidently identified the Boston Red Sox on these very pages as the eventual World Series winner—based in part on their analytical prowess. You may recall that I was correct in that prediction....


Milestones Make Your Business Plan a Real Plan

Use a milestones table to plan what’s actually going to happen. I have a simple example here. It’s not much more than a list of what’s supposed to happen, when it starts, when it finished, what’s the budget, who’s in charge, and — in this example, at least — which department is responsible. To me...


Strategy Pyramid

This is a simple framework to help you think through the steps to take. The question is how to go from strategy to concrete and practical steps. I developed this idea, and named it the strategy pyramid back in the mid-’80s. I was consulting with the Latin American group of Apple Computer, led by Hector...


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