Do Not Reply

I’ve done it, you’ve done it. You’re rushed to get something done or you just don’t look at the return address and hit reply and send on a highly sensitive email. Never really seeing that the email address said “do not reply”  So where does it go? Well, if the company is smart, they’ve configured...

By Palo Alto Software |

What Shape and Size Is Your Email Signature?

How often do you get an email without a signature and therefore have to dig through past emails or notes to locate that person’s phone number or other contact information? This may seem like a minor thing, but to me a complete signature adds a level of completeness and professionalism to the email. Email signatures...

By Kristen Langham |

Working at Palo Alto Software does not suck

On DumbLittleMan today there was a post on creating the perfect environment. After reading the article, I stood up and looked around our office. We’ve been in these offices for a little over a year, and I think everyone is much happier and more productive here. Orange day in full force! Here we are standing...

By Palo Alto Software |

How Our Succession Strategy Worked

I just got back from a conference in Miami where Tim, (my dad) the president of Palo Alto Software, and I, the CEO of Palo Alto Software spoke on succession strategies. As Tim and I planned our talk, and discussed how to involve the audience in our story, I felt that Tim had more to...

By Sabrina Parsons |

Free website creators

Ten years ago, creating a good website demanded an obscure, even downright weird set of skills. Basic HTML was easy enough to learn — I remember picking up the basics over a long weekend, preparing to move a set of technical documentation into a HTML-based online help system. But getting websites to behave themselves in...

By Kristen Langham |

Quick, free image editing

What do you do when you need to quickly modify an image for a business document or presentation, and you don’t have access to your regular photo editing application or, even more commonly, your Photoshop guy. (Ours is called Rodrigo. Hi, Rodrigo!) I found myself in this situation the other day, helping a family member...

By Kristen Langham |

What list goes with which list and where does it all go?

I’ve been exchanging emails with my brother all morning about organization. He asked if I had some favorite online applications that I use to keep me organized. I pulled open my del.icio.us bookmarking account and realized I really had too many. Now, I have to admit, I have moments of being a very organized person...

By Palo Alto Software |

Grow and Expand – The Right Way!

Once a business is up and running, and things seem to be going well, people often wonder whether they should grow and expand their business. Anita Campbell has a good small post about Knowing When It’s Time To Expand, although she says “I wish there were a magic answer.  If there is one, I don’t...

By Sabrina Parsons |

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