Sales and Marketing

How to Use Google and Facebook for Customer Segmentation

What is customer segmentation? Customer segmentation allows businesses to target specific groups of people so that they can reduce risks and sensibly allocate their marketing resources. It is a grouping together of your customers based on demographics, behavior, and so on. The creation of user personas can aid marketing activities, allowing you to appeal to...


A Nonprofit’s Ultimate Guide to Social Media Marketing

This article is part of our Nonprofit Business Startup Guide—a curated list of articles to help you plan, start, and grow your nonprofit business! When it comes to marketing, nonprofits have a few things in common. First and foremost, every nonprofit relies on marketing efforts to attract donors and volunteers. Every nonprofit, no matter how...


Target Marketing 101 [Infographic]

The term “target marketing” has been around for decades, but that doesn’t mean that everyone knows what it is or how to apply it to their business. If you’re just starting out, or if marketing your business has been something that you do without fully understanding it, then getting a grasp on target marketing will...


16 PR Strategies Every Small Business Should Stop Using Right Now

PR can do wonders for your startup or small business, but not all strategies have proven to be effective. Below, 16 entrepreneurs from the Young Entrepreneur Council share the one PR strategy they think all startups and small businesses should stop using, and why. 1. Over-the-top self-promotion Press releases are a tool for getting your company’s name out there—one...


Social Media Response Flow Chart for Small Businesses

Have you ever discovered a mention of your business on social media and thought, “How should I respond to that?” If the post is negative, you may be especially anxious to answer that question. Should you delete negative comments, respond with a counter-argument, or ignore them altogether? The following flow chart offers a helpful way...


Top 10 Free Online Classes for Small Business Marketing

This article is part of our “Business Startup Guide” – a curated list of our articles that will get you up and running in no time! Many small business owners know their fields and industries like the back of their hand—it’s why they are so good at what they do. But when it comes to marketing...


How to Handle and Avoid Negative Publicity

We’ve all heard of at least one social media disaster story—whether that’s the NRA posting a pro-gun tweet right after the shooting in Aurora, Colorado, or Gap’s somewhat insensitive tweet encouraging those caught up in Hurricane Sandy to do some online shopping—and the reality is, these social media disasters happen. Sometimes they’re honest mistakes, other...


How to Do Your Own PR If You Can’t Afford to Hire an Agency

This article is part of our “Business Startup Guide” – a curated list of our articles that will get you up and running in no time! Whether you’re a budding entrepreneur or veteran SMB owner, chances are you’re aiming to better publicize your message to a given target audience. Whether it’s customers, prospects, or partners, there...


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