Palo Alto Software encourages readers to comment. Our goal is to maintain communities where readers feel free to express themselves, but we also recognize that some conversations following articles, blog posts and other content on this site can descend into negative sniping and excessive self-promotion. When this happens, we reserve the right to close the comments on those pages and delete the comment.

We encourage comments that

  • Are “on topic,” and that respond to the content in the article or blog post
  • Are responses to comments left by other readers
  • Are brief and to-the-point
  • Have a positive/constructive tone
  • Are open to being contradicted by other readers
  • Might disagree with the content in the article or blog post, but they never insult the writer of the article or blog post, or other commenters

We discourage comments that

  • Are not “on topic,” or are not responding to other comments or the content in the article or blog post
  • Insult the writer of the article or blog post or other commenters
  • Are excessively long or negative in tone
  • Are excessively self-promotional or link to a website that is malicious or promotes a business that does not relate to the subject matter found on any of the Palo Alto Software websites.

We will delete comments, without notice, that

  • Are abusive, harassing, threatening or vulgar
  • Contain advertising or spam
  • Are disruptive

We’re looking for comments that are interesting, substantial or highly amusing. If your comments are excessively self-promotional, obnoxious, or derogatory, your comments will be deleted and you will be banned from commenting.

If you have any questions, please direct them to

Palo Alto Software