Email is one of those things that people talk A LOT about fixing. It makes a terrific virtual water cooler topic because it meets the following requirements:
1. It’s draining
2. It’s incessant
3. Almost everyone has a suggestion about how to manage it
I’m going to go out on a limb and postulate that you’ve faced a few email issues of your own. How do you manage it, both personally and professionally? How do you use it to provide the kind of customer service you’d like to be known for? How do you support your brand with email?
These are all big questions, some with intuitive answers and others that require a bit more thoughtful digging. If that’s not digging that you’re interested in doing, you’re in luck. We’re handling that for you at the Email Center Pro blog.
Of particular interest might be a recent series we completed, entitled “Stop the Madness: Manage Email to Grow Your Business”. The posts provide insight on things like brand identity and the value that you provide through email. If you’re trying to figure out how to make better use of the time you spend wrestling with this communication channel, the Email Center Pro blog is the place to do it.
If you just want some interesting insights and a bit of a light-hearted look at email, you’ll find that there, too. We’d like to think that we’re a full-service solution.
Product Manager, Email Center Pro