18-Point Twitter Etiquette Primer — Tim Berry provides a list of dos and don’ts for handling relationships on Twitter.
Black Swans and Strategic Business Planning — Alan Gleeson explains the title of his new Bplans.com article.
Respect Your Email: Add Value When You Touch It — The third in a series of posts about how efficiently managing your email can help you grow your business.
Those Annoying Definitions — Another great Tim Berry post, this one on the importance of respecting the meaning of the words you use in order to communicate clearly.