18-Point Twitter Etiquette Primer — Tim Berry provides a list of dos and don’ts for handling relationships on Twitter.

Black Swans and Strategic Business Planning — Alan Gleeson explains the title of his new Bplans.com article.

Respect Your Email: Add Value When You Touch It — The third in a series of posts about how efficiently managing your email can help you grow your business.

Those Annoying Definitions — Another great Tim Berry post, this one on the importance of  respecting the meaning of the words you use in order to communicate clearly.

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