Why Cash Flow is Like a River — Tim Berry uses a river analogy, and video to go with it, to explain cash flow.

Behind the Scenes, a Lot of Activity — Email Center Pro developers have made some improvements which speed up the service and allow them to sleep through the night.

Troubadour takes bad customer service to task. Song #2. — United Airlines broke the wrong guy’s guitar, and the customer service lesson they’re learning is one we should all take heed of.

3 MBA Tricks to Shorten Boring Meetings — Tim Berry shares some secrets he learned in business school to help you deal with long meetings.