planning
laptop with notepad on desk; how to write an executive summary

How to Write an Executive Summary

by Tim Berry

Your executive summary is the doorway to your business plan—after looking it over, your prospective investor is either going to throw your business plan away, or keep reading. Here's how to write an executive summary that sets your business plan apart. Read more »

starting
Millennial women entrepreneur

What Millennial Women Leaders Can Teach You About Entrepreneurship

by Lesley Vos

Entrepreneurship is on the rise among millennial women—and here are the key takeaways you can learn from their business success. Read more »

managing
James Bailey

How Founders Can Become Better Leaders

by Kateri Kosta

You may have a great business idea, but are you ready to be a great leader? Here's how you can improve your leadership skills, and run your startup better. Read more »

starting
Alberta Street, Portland; small business concept

Optimism in the Face of Uncertainty: A Look at Small Business in 2017

by Briana Morgaine

Is now really a good time to start a business? What is the current landscape for small business owners? We turned to Bank of America for their insights. Read more »

managing
Entrepreneur tax planning

Startup Tax Planning for Better Cash Flow Management

by Capital One

Being unprepared come tax time can create a cash flow crunch. Avoid this by incorporating tax forecasting into your cash flow management strategy. Read more »

managing
Answering phone call; customer complaints concept

The Best Way to Handle Customer Complaints

by Trisha Miller

Handling customer complaints can be difficult, especially when you're starting a new business. Here's how to turn the negative into a positive. Read more »

starting

Leading Edge or Bleeding Edge: The Make or Break Difference

by Gary Morton

Creating something innovative? Determine if it's at the leading edge, which is realizable, or at the bleeding edge, which is beyond your capabilities. Read more »

starting
Man on cell phone holding credit card; SaaS pricing concept

The Ultimate Guide to Choosing a Pricing Strategy for Your SaaS Startup

by Olga Mykhoparkina

Until your startup earns money, you are doing charity work, not running a business. Here's how to choose the right pricing strategy for your SaaS startup, with real-world examples. Read more »

managing
Women working on laptop; ecommerce business concept

What eCommerce Startups Need to Know About Online Sales Tax

by Rachel Blakely

If you own a U.S.-based ecommerce business, you need to understand your tax liabilities—otherwise, you might be in for an unpleasant surprise down the road. Here's how online sales tax laws break down by state. Read more »

planning
Women works on plans at desk; business planning concept

6 Things to Consider Before Entering a Market

by Buzz Tatom

Being an entrepreneur is a stressful, risky profession. Here are 6 questions to ask yourself to give your new business the best chance of success. Read more »

managing
Receptionist of beauty salon with smartphone

4 Strategic Tools Service Businesses Can Borrow From Their Retail Counterparts

by Josh McCarter

Service businesses: it's time to take a leaf out of the ecommerce playbook. If you run a service business, there are tons of tools at your disposal to help enhance your customers' experience. Read more »

starting

5 Reasons a Coworking Space Makes Sense for Your Startup

by Gemma Church

If you've just started your business, you might not have office space. Find out why coworking can be a great solution—and offer more than just a desk. Read more »

planning
Man with backpack walking down road; business journey concept

11 Questions to Help Your Business Start Off on the Right Foot

by Kenneth Burke

So many entrepreneurs have great ideas, but still make crucial starting mistakes. What to start your business right? Ask yourself these questions first. Read more »

managing
Young woman using laptop in coffee shop; digital customer experience concept

From Brick to Click: Optimizing Your Customer’s Experience

by Capital One

A customer’s impression of your business starts as soon as they're exposed to your brand for the first time—which is often online. Here's how to perfect this digital experience. Read more »

managing
entrepreneur working on business analytics at her desk; marketing ROI concept

A Complete Guide to Marketing ROI Tracking

by Jose Cayasso

If you're planning a marketing campaign, keeping track of where a customer came from can be extremely tricky. Here's how to track the ROI for your marketing efforts. Read more »

managing
Young man using his cell phone; texting for small businesses concept

How to Use Texting for Your Small Business (Plus Infographic)

by Anastasia Svyrydenko

Have you texted your customers recently? You read that right. Here's how to use text messages to increase sales and brand awareness for your small business. Read more »

managing
Customers and staff in a busy boutique; small business marketing concept

5 Small Business Marketing Ideas for Every Holiday

by Jessica Thiefels

Holiday sales and events should be part of any small business marketing strategy. These 5 marketing ideas are great for new businesses (and small budgets). Read more »

starting
Two bottles of Enios Olive Oil as an example of successful product packaging design

How Packaging Design Can Help Create a Winning Product

by Leo Almeida

Product packaging design acts as a gateway to the product you're selling, and it's often your first (and only) chance to make a strong positive impression. Here's how to get your product packaging right from the beginning. Read more »

starting
Designing an app; idea validation for app concept

How and Why You Should Validate Your App Idea Before You Build

by Abdo Riani

Planning on building an app? You may want to test your business idea in the real world before you start building. Here's how to do it. Read more »

funding
Shaking hands over laptop and financial documents; bank loan concept

Why Small Community Lenders Have Your Back

by Anthony Price

Are you wondering how to get a bank loan for your small business? If you're in the process of seeking funding, you may want to look to smaller community lenders for your loan. Read more »