If you run a service business, take a leaf out of the ecommerce playbook and use these four tools to help optimize and enhance your customers' experience.

Josh McCarter

Josh McCarter is business leader with a track record of scaling entrepreneurial technology businesses. He co-founded Booker in 2010 and has served as the company's CEO since it was spun out of SpaFinder, its original parent company. Josh is focused on expanding Booker’s reach through partnerships and client relationships while creating a culture of innovation and excellence in Booker’s offices around the world. Prior to Booker, Josh was President and COO of Arbitech, a leading independent distributor of computer hardware that achieved $1B of sales under his leadership.

Recent Articles Published by Josh McCarter

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4 Strategic Tools Service Businesses Can Borrow From Their Retail Counterparts

Service businesses: it's time to take a leaf out of the ecommerce playbook. If you run a service business, there are tons of tools at your disposal to help enhance your customers' experience. Read more »

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If you run a service business, take a leaf out of the ecommerce playbook and use these four tools to help optimize and enhance your customers' experience.