Customer Service

Did you know that you can reduce churn with social media? Here are seven ways social media can become your best customer success tool.

How to Reduce Churn With Social Media Customer Success

Did you know that you can reduce churn with social media? Here are seven ways social media can become your best customer success tool.


Customer loyalty is incredibly important for every business. Learn how to build real customer loyalty and keep customers coming back.

8 Ways to Earn and Build Real Customer Loyalty for Your Business

Customer loyalty is incredibly important for every business. Learn how to build real customer loyalty and keep customers coming back.


Diving into online communication can be both a challenge and a benefit. Here are 7 strategies to help you make the most of it.

How to Successfully Engage With Your Customers Online

Diving into online communication can be both a challenge and a benefit. Here are 7 strategies to help you make the most of it.


Delivering a great digital customer experience can distinguish your business from others. Read here to know more about digital customer experience & how to improve it.

What Is Digital Customer Experience and 5 Steps to Improve It

Delivering a great digital customer experience can distinguish your business from others. Read on to learn how to improve it.


With take out and online delivery, meaningful customer relationships can take a backseat. Here are five ways to upgrade your customer service.

Why Customer Relationships Are the Key to a Successful Restaurant

With take out and online delivery, meaningful customer relationships can take a backseat. Here are five ways to upgrade your customer service.


Customer Service: A Sense of Mission

How do you prevent customer service burnout? Remember why you started a business in the first place. Here's how one business uses their mission as motivation.


How Should You Handle Unhappy Customers?

The old adage says “you can’t please everyone.” However, when it comes to customer complaints, this is often one time you should try to set things right.


Use the Power of Positivity to Gain the Competitive Advantage

The founding fathers were onto something. The pursuit of happiness matters more than ever, especially in business. To boost the productivity and performance of every employee (even the CEO) from the inside out—and the overall perception of a company by customers—get happy. In “The Happiness Advantage”, author Shawn Achor outlines a decade’s worth of research on...


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