Human Resources

Employee Accountability: Is It a Lost Cause?

Executives and business owners ask me about employee accountability all the time. They want to know how to make employees accountable. I’d like to give you a resounding yes! Yes, you can improve employee accountability! But unfortunately I can’t tell you that. I don’t believe employee accountability is a lost cause, but so many factors have an impact on the problem...


How to Overcome Resistance to Change with Employees

Change happens every day in business and in our personal lives. The same person who adapts well to personal change may not adapt well to change in their professional life. As a leader, how do you overcome resistance to change with employees? I think it depends on the nature of the change. Changes that personally...


Is It Wise to Rehire a Former Employee?

As employees come and go, some employers are forced to deal with a sometimes uncomfortable situation down the road: Should they rehire an individual they fired? Well, the million dollar question—of course—is whether or not that individual left your employ voluntarily or involuntarily. If it is the latter, then you definitely have some extra thinking...


New Employee? Make a Positive First Impression!

So you’ve decided to add to your team. Good for you. You’re focused on growing your business. And now that you’ve found the right candidate and sealed the deal so to speak, you may think the hard work is over. Let me assure you, the work has just begun, and it’s important you get it...


Putting Out Fires with Troubled Employees

If you’ve ever held a managerial role, you have undoubtedly come across the problem employee. Whether they purposefully go out of their way to be an issue in the workplace or not, they become an issue the moment they start causing problems. While those problems can be professional and/or personal, the main goal is to...


Are You Treating Your Long-term Employees Well?

A recent post You Probably Mistreat Your Best Clients, by Tim Berry on his Planning Startup Stories got me thinking about a corollary … Do businesses treat their new hires better than their existing long-term employees? Berry asks: Do your long-term loyal clients get the worst treatment? Do they pay the highest rates? Do you...


Due Diligence is Necessary When Hiring Consultants

“Being big egzpurt, I am.” Just because someone bruits themselves this way doesn’t mean you should simply take them at their word. It saddens me that I have to be mistrusting of people, but as one of my favorite aphorisms says, “Just because you’re not paranoid, doesn’t mean they’re not after you.” We start our...


3 Steps Before Hiring a Social Media Expert

I really liked “3 Ways to Know if You’re Dealing with a Real Social Media Guru” by Doyle Slayton of SalesBlogcast.com. Simple, obvious, one of those “Ah-ha!” items you get when something is simple and obvious but, to be honest, only after somebody else has said it. With all the talk about who’s an expert...


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