How to Create an Employee Training Plan for Your Restaurant: Part 2
In Part 1 of this three-part blog, I talked about where to start with your training plan, and the oft-overlooked step of setting simple goals. Here, I’ll discuss scheduling, common training methods, and documentation. Make a Schedule and Stick to It If you are in the restaurant business, you already know how important it is...
By Zac Bond
How to Create an Employee Training Plan for Your Restaurant: Part 1
In this 3-part guide I'll go over some of the basics of designing your own employee training plan. This is written for restaurants but contains a lot of information that should be useful to any business.
By Zac Bond
Employee Accountability: Is It a Lost Cause?
Executives and business owners ask me about employee accountability all the time. They want to know how to make employees accountable. I’d like to give you a resounding yes! Yes, you can improve employee accountability! But unfortunately I can’t tell you that. I don’t believe employee accountability is a lost cause, but so many factors have an impact on the problem...
By Linda Finkle
How to Overcome Resistance to Change with Employees
Change happens every day in business and in our personal lives. The same person who adapts well to personal change may not adapt well to change in their professional life. As a leader, how do you overcome resistance to change with employees? I think it depends on the nature of the change. Changes that personally...
By Linda Finkle
Is It Wise to Rehire a Former Employee?
As employees come and go, some employers are forced to deal with a sometimes uncomfortable situation down the road: Should they rehire an individual they fired? Well, the million dollar question—of course—is whether or not that individual left your employ voluntarily or involuntarily. If it is the latter, then you definitely have some extra thinking...
By Dave Thomas
New Employee? Make a Positive First Impression!
So you’ve decided to add to your team. Good for you. You’re focused on growing your business. And now that you’ve found the right candidate and sealed the deal so to speak, you may think the hard work is over. Let me assure you, the work has just begun, and it’s important you get it...
Putting Out Fires with Troubled Employees
If you’ve ever held a managerial role, you have undoubtedly come across the problem employee. Whether they purposefully go out of their way to be an issue in the workplace or not, they become an issue the moment they start causing problems. While those problems can be professional and/or personal, the main goal is to...
By Dave Thomas
Are You Treating Your Long-term Employees Well?
A recent post You Probably Mistreat Your Best Clients, by Tim Berry on his Planning Startup Stories got me thinking about a corollary … Do businesses treat their new hires better than their existing long-term employees? Berry asks: Do your long-term loyal clients get the worst treatment? Do they pay the highest rates? Do you...
