Success Stories

Success Story: Cafe Yumm!

Meet Mark and Mary Ann Beauchamp. Cafe’ Yumm! is one of Palo Alto Software’s favorite lunch places in town. Good, healthy food and just around the corner. Last year, I had the chance to sit down with Mark and Mary Ann and ask them to tell us their story. My story begins where all of...


Great Customer Service Makes a Difference for Elkhorn

I love passing on good customer service stories in my blog posts? Why? Because I want business decision makers to know that putting a little extra effort into customer service makes a difference and the free publicity is a nice way to reward good customer service. Writing this post was especially fun for me because...


Kansas City on the Seine — A Success Story

Terry Levine took a European commonplace – the lingerie boutique – and made it a novelty in Kansas City. She opened “clair de lune” on October 1, 2004, and has so far heard nothing but accolades. “Oh, I’m so glad you’re here.” “I haven’t had so much fun buying a bra before.” “Thanks for taking...


Colemen Finds Success with Business Plan Pro

Clemen Chiang was the youngest member of his MBA class at the University of Louisville, Kentucky when he began writing his business plan for Colemen International Pte Ltd, but he didn’t let his comparative youth and inexperience stop him from achieving his dreams. Colemen was launched on April 19, 2001. The company provides business and...


It’s a Dog’s Life: A Success Story for a New Business Owner

“You have got to be…” Her friends and family thought Kris Price had lost her mind when she sold her house and left a successful 23-year career with Nike, Inc. to launch her own business. But after four years of hard work and research, Business Plan Pro customer Price achieved her dream in June 2002,...


The Art of Living

One of the best things about my job is watching as people create things and make them grow. I got an email today from Jan Stumbo, who has created Soul Arts Foundation. The Soul Arts Foundation greatest commitment is working with children in sheltering agencies and encouraging individuals of all ages to develop their full...


Startup at Age 72

We talk about baby boomers starting businesses, and generation Y (alias millennials) starting businesses, so how about 72-year-old Shirley Kuhnley and the Sweet Spot Bakery-Deli in Monroe, Oregon? She opened in July. I saw the story by Joe Mosely in the Eugene Register Guard. Monroe is a very small town in the Willamette Valley about...


We Thought We Were Going to Lose It

“Life pounds at you,” he said. “You work 12 hours a day. We built this company from the bottom up with our blood, sweat and tears. Now, we thought we were going to lose it.” That’s Richard Lodato talking, quoted by Brent Bowers in his column in today’s New York Times, Confronting Failure and Winning....


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